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Sierra Leone News: NATCOM is not living up to standards – Parliamentary Committee

The Deputy Chair of the Parliamentary Committee on Information and Communication, Hon. Abi Kalokoh of Constituency 051 Port Loko, has expressed her disatisfaction over the state of the regional office of NATCOM situated along Hangha Road in Kenema. The Parliamentary Committee visited the office on Friday 18 August 2017.
She said, “Since their last visit to the office some time last year, the story remains the same. No progress, which she discribed as an unfortunate situation. The public relies on them to regulate the telecom service delivery on their behalf. The Kenema office lacked electricity, no internet service, office funiture and equipment. The office is under-staffed as there is only two active staff serving Kenema, Kailahun and Tongo field with no mobility, no engineering or technical expert and no training for staff.” She said there should have been improvements. “NATCOM seems to be flying all over the place in the city but not much is being done.”
The Regional Supervisor NATCOM, Francis Tom Barka, said, “Despite the challenges, much has been done in the area of SIM card registration and radio station freequency monitoring. Whatever is happening in the provinces is made known to headquarters in Freetown.”
The Deputy Chair also noted the problems that SLBC have in terms of service delivery. “There are reports of poor quality service delivery in the provinces – sometimes the station is off air, freequent transmission breaks, late starting of some programs, electricity, equipment and staff conditions, among others.” She called on the managers in the provinces not to relent but to continue putting pressure on NATCOM to ensure that things improve.
By Saffa B. Moriba
Monday August 12, 2017.

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